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Participant
October 22, 2024
Question

Edit a PDF question

  • October 22, 2024
  • 3 replies
  • 271 views

Can anyone tell me how I keep the original font when I edit a PDF? I am using Adobe on my Samsung.  Every time I edit the text it changes the font and I can't get the original font from the file.

 

Thanks!

3 replies

Amal.
Community Manager
Community Manager
March 3, 2025

Hi @allison_5221 

 

Kindly share the PDF file that you are working on (editing) and experiencing the issue. Also, if you could provide information about the font being used, it would be very helpful for further investigation by our engineering team.

Looking for your early response.


Amal.
Community Manager
Community Manager
October 30, 2024

Hi there

 

The issue is reproducible at our end and we have logged a ticket with the engineering team for further investigation. We will share the update as soon as we get more information.

Thanks for understanding.

~Amal

Amal.
Community Manager
Community Manager
October 24, 2024

Hi @allison_5221

 

I hope this message finds you well! Thank you for reaching out regarding the issue you're experiencing.

To assist you more effectively, could you please provide the following information?

  1. Operating System Version: Please let me know the version of your operating system.
  2. Acrobat Reader Mobile App Version: You can find this by tapping on the profile icon in the app and selecting "About Adobe Acrobat."
  3. Video Recording: If possible, could you share a short video recording demonstrating the steps you're taking when the issue occurs? This will greatly help us understand the problem better.

Thank you for your cooperation. Looking forward to your response!

 

~Amal

Amal.
Community Manager
Community Manager
November 8, 2024

Hi @allison_5221 

 

I hope you are doing well. Our engineering team is actively working on this issue and needs the PDF file that you are working on (editing) and experiencing the issue. Also, if you could provide information about the font being used, it would be very helpful to further narrow down this issue.

Waiting for your response.

 

~Amal