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Amal.
Amal.Correct answer
Legend
Mar 19, 2025 3:27 PM UTC

Hi there

 

Hope you are doing well, and thanks for reaching out.

We have addressed this issue in our latest app update, version 25.2.1. Please update the application from the Play Store, then restart your device to apply the changes.

Once you've updated and rebooted your device, please check if the issue persists. If you continue to experience any problems, feel free to reach out, and we'd be happy to assist you further.

 

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2 replies

Amal.
Amal.Correct answer
Legend
Mar 19, 2025 3:27 PM UTC

Hi there

 

Hope you are doing well, and thanks for reaching out.

We have addressed this issue in our latest app update, version 25.2.1. Please update the application from the Play Store, then restart your device to apply the changes.

Once you've updated and rebooted your device, please check if the issue persists. If you continue to experience any problems, feel free to reach out, and we'd be happy to assist you further.

 

[Marking as correct for visibility]

 

 

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Amal.
Legend
Mar 18, 2025 7:30 PM UTC

Hi there

 

Hope you are doing well, and thank you for reaching out.

 

We want to assure you that our engineering team is aware of this issue and is actively working on a resolution. The fix is currently in progress and will be included in an upcoming update.

 

We appreciate your patience and understanding while we work to resolve this. Please keep an eye out for future updates, and let us know if you have any further questions or concerns in the meantime.

 

 

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