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M
Monica5CD9
Participant
August 4, 2021
Question

Editing on the phone

  • August 4, 2021
  • 1 reply
  • 296 views

I can't edit on my PDF files after I applied for a new subscription. Although it still lets me sign signatures and add in text boxes, I'm unable to 'edit PDF' even when I click on the content. I've never had issues in the past to type in my information and I'm just wondering if it's a fault on your end and it's due to a new upgrade? 

This topic has been closed for replies.

1 reply

Ria Tagra
Ria Tagra
Inspiring
August 8, 2021

Hi @Monica5CD9  ,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. OS version?
  2. Make and model of your device?

 

Try to sign out and sign in back to your account. Do the following to restore your subscription:

  1. Tap the profile icon.
  2. Tap Subscriptions or Manage subscriptions
  3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.


Regards

Ria

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