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Participant
August 9, 2024
Question

El  no se puede abrir mientras la conversión está en curso

  • August 9, 2024
  • 1 reply
  • 229 views

Intenté compartir un archivo pero aparece un mensaje. El  no se puede abrir mientras la conversión está en curso. ¿Cómo detengo el proceso por que esta en un loop y puedo borrarlo?

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1 reply

Inspiring
August 9, 2024

Hi @ojs@ier.unam.mx

 

I hope you're doing well, and thank you for reaching out.

 

Could you please clarify whether this issue is occurring with a specific PDF file or with all PDFs you attempt to share? It would be helpful if you could try sharing a different file to see if the problem persists.

 

Additionally, could you provide more details about the steps you’re taking to share the PDF? A screenshot of the error message, as well as a brief video recording of the workflow and the issue occurring, would be greatly appreciated. This will help us better understand and resolve the problem.

 

~Amal