Question

Email or phone contact adobe

Forum|Forum|6 months ago
December 23, 2025
1 reply
257 views

Since December 2024 (12 months ago) I'm being charged every month 35€ by Adobe although I have no subscription. Can you tell me which number to call or email address to use to get a refund?

Cancel subscription

Jeffrey_A_Wright

Legend

Gregory, I can confirm that there is no active subscription or recent transactions under the account you used to post to this public discussion forum. Please see https://adobe.ly/4sa9QjZ for information on how to locate the account with the active subscription so that you can manage or access it. ^JW

G

gregory_8009Author

Thanks JW but I checked on my 2 email accounts and none have chargeable subscription. What is the email address or phone number for Adobe to claim a refund
Greg

Envoyé à partir de Outlook pour iOS<>

Jeffrey_A_Wright

Legend

There is no refund to claim on this account, Greg. You will want to log in under the account that incurred the charges to claim a refund. You can use https://adobe.ly/4jbbSfL to locate the account with any charges. If you need to regain access to the account, then see https://adobe.ly/48TPp3u for information on how to reset the password.

Once you are logged in under the correct account, Greg, then you can cancel your commitment, if active, or request a refund. ^JW

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