Skip to main content
T
Tiffany22903516tyd6
Participant
January 30, 2022
Question

End Free Trial

  • January 30, 2022
  • 2 replies
  • 538 views

I am trying to end my 7 day free trial. It says to go into Google apps to end it, but it doesn't show so I'm not able to cancel it. I do not want to use the app. I need it to be canceled. 

This topic has been closed for replies.

2 replies

P
Panagiotis2293500267cw
Participant
February 1, 2022

You can cancel the free trial  from Play Store.

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 31, 2022

Hi @Tiffany22903516tyd6 

 

Please check if you are using the same email you used to purchase it. As we can check, there is no subscription active on your email. Try with a different email and check if that works. Here is a discussion link on a similar issue. Please check the refund process there.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m-p/12501984

 

~Harsh

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices