Error code 10000 i uploaded old version of this program and then trying to install new version. And system have an error message. The program is not accepting my WiFi connection. Please help me. I couldn’t use the e-signature features

Hello ​@Cagrigenc,

Thank you for reaching out, and we are sorry to hear you are running into this.

To help us understand what is happening and point you to the right resolution, could you please share the following:

• Your operating system and version

• Whether error code 10000 appears during installation or when attempting to use the e-signature feature

• A screenshot of the exact error message you are seeing

• The version of Acrobat you are trying to install

• Whether this is happening on a home network or a corporate-managed network

Please note this post has come through on the Acrobat Reader Mobile board. Based on your description, this appears to be a desktop issue. Once we have the details above, we will make sure your question reaches the right team for the fastest resolution.

~Tariq