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leticiag54543164
Participant
June 22, 2017
Question

Error document is empty 0 kb

  • June 22, 2017
  • 1 reply
  • 753 views

Não consigo realizar o download de arquivos .PDF para o meu dispositivo. Apos o download, ao acessar o arquivo pelo adobe reader recebo a mensagem de erro "erro o documento esta vazio 0 kb ".

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1 reply

Adorobat
Adorobat
Participating Frequently
July 6, 2017

Hi leticiag54543164,

Sorry for the delay in response.

Are you still experiencing the issue?

Could you let us know if this happens with a specific file or with all the pdf files you download?

Are you downloading pdf file in an email attachment or from a website?

If possible, check if the same file opens with desktop version of Reader.

Awaiting your response.

Shivam

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