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R
ritab85027707
Participant
October 4, 2018
Answered

Error message: check ur internet connection

  • October 4, 2018
  • 4 replies
  • 2215 views

I can't view any pdf files on my Samsung note 5 it wont open pages i need to view from online fovt website like it used to do..ive restarted my phone reinstalled app, for 2 days now. Nothing. What is wrong with this app????

This topic has been closed for replies.
Correct answer Meenakshi Negi

Pacer.gov. I have acct to view court documents

Sent from Yahoo Mail on Android

On Fri, Oct 5, 2018 at 3:11 PM, shilpiaggarwal<forums_noreply@adobe.com> wrote:

Error message: check ur internet connection

created by shilpiaggarwal in Acrobat Reader for Android phones and tablets - View the full discussion

Hi,

 

Can you please share the link from where you were trying to view online PDF document and also which internet browser are you using?

 

Thanks,

Acrobat Android Team

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10661150#10661150 and clicking ‘Correct’ below the answer

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Hi Ritab,

Sorry for the delay in response.

Are you still experiencing issue in viewing document from that site?

If yes, please try to update the application to the recent version 18.4.1 released to the Play store.

Check if that works for you.

Let us know how it goes.

If the issue til occurs, update the thread.

Regards,

Meenakshi

4 replies

A
Anonymous
December 24, 2019

There were two reasons that why your pdf file is not opening in Adobe Reader, firstly your setting is "always open in browser", secondly you have installed the paid version of that software or the trial period is over, thirdly you have not consulted by an expert. To get expert in this login to Facebook and search on the search engine to get those experts.

S
shel_coop
Participant
December 23, 2019

When you seea error message you need to chaech with your internet connection is ok or not. sometime slow connectivity shoe you this type of iduue. you need to install app tlike net banking , social media facebook  

for a error free connection. time by time you have update all the apps you have. some time you would see ip issue which you need to clear by software engineer. 

A
Anonymous
January 7, 2019

My internet connection also get disturbed. This may happen due to my router connection. Should I change Netgear router password to solve it?

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
January 7, 2019

Hi Allensmith,

In that case, you may try rebooting the router or contact Netgear router support team.

Check with them if there is any issue with your router.

If you need any help with the Adobe application, let us know.

Regards,

Meenakshi

R
ritab85027707Author
Participant
October 4, 2018

And my internet is fine

S
Adobe Employee
shilpi_Aggarwal
Adobe Employee
October 5, 2018

Hi,

Can you please share the link from where you were trying to view online PDF document and also which internet browser are you using?

Thanks,

Acrobat Android Team

R
ritab85027707Author
Participant
October 5, 2018

Pacer.gov. I have acct to view court documents

Sent from Yahoo Mail on Android

On Fri, Oct 5, 2018 at 3:11 PM, shilpiaggarwal<forums_noreply@adobe.com> wrote:

Error message: check ur internet connection

created by shilpiaggarwal in Acrobat Reader for Android phones and tablets - View the full discussion

Hi,

 

Can you please share the link from where you were trying to view online PDF document and also which internet browser are you using?

 

Thanks,

Acrobat Android Team

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10661150#10661150 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10661150#10661150

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Acrobat Reader for Android phones and tablets by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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