Es scannt nicht mehr app wurde bereits aktualisiert neu installiert und neu gestartet

Hi @VIM-2008  

Hope you are doing well and thanks for reaching out.  

Please confirm if you are using the Acrobat Reader Mobile app or the Adobe Scan Mobile app. Have you started experiencing this issue recently after an update, or was it occurring earlier as well? What is the version of the application and the OS you are using? 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. 

What is the workflow/steps you are taking? A small video recording of the steps you are taking and the issue as it occurs would be very helpful for further investigation.

Once we have all this information, we will be able to share more troubleshooting steps. 

~Amal