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J
JacquelineSydriao
Participant
October 29, 2023
Question

Esqueci a minha senha

  • October 29, 2023
  • 2 replies
  • 664 views

I forget my password

    2 replies

    M
    MANOEL RODRIGUES BEIRÃO
    Participant
    July 11, 2024

    NÃO CONSIGO ACESSAR DETERMINADOS DOCUMENTOS NO ACROBAT ESQUECI A SENHA. 

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      July 11, 2024

      @MANOEL RODRIGUES BEIRÃO 

      The only way to open your documents is to know the password. We don't have the password, and there is no way for us to find it. If you didn't create the document, then ask the person who did create it to give you the password.

      S
      sprinklr-integration-user
      Inspiring
      November 11, 2024

      Hi @MANOEL RODRIGUES BEIRÃO,

       

      Hope you are doing well. Thanks for writing in!

       

      As @jane-e rightly mentioned, we do not have the password for the file saved in our database, and if lost, I suggest reaching out to the owner/creator of the file, so they can share the password or a fresh copy of the file without the password.

       

      Hope this clarifies your question.


      -Souvik

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      October 31, 2023

      @JacquelineSydriao 

       

      We are unable to recover passwords and cannot assist.

       

      Jane

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