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Gimelys24883404xt24
Participant
June 15, 2022
Question

Estafador

  • June 15, 2022
  • 1 reply
  • 276 views

Me cobraron la subscripción anual, sin yo habilitarla, necesito mi reembolso

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
June 16, 2022

Hi @Gimelys24883404xt24 

 

Sorry for the trouble you are facing. We only offer the 7-day free trial for yearly subscriptions you can cancel on or before 7th day and you won't be charged. If you cancel within 14 days of the start of your paid subscription, you'll be fully refunded. For cancellation and refund kindly check this discussion link and let us know if that helps: https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

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