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Participant
July 12, 2025
Answered

Estorno cartão

  • July 12, 2025
  • 1 reply
  • 132 views

Estou aguardando o retorno para estornar a compra em meu cartão, quero excluir esse app e preciso que vcs me dão um retorno. 

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have Acrobat premium plan purchased via Apple/iTunes. We do not have the full access to manage this account. Please reach out to Apple/iTunes support for cancellation/refunds.

 

Hope this information will help.

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 14, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have Acrobat premium plan purchased via Apple/iTunes. We do not have the full access to manage this account. Please reach out to Apple/iTunes support for cancellation/refunds.

 

Hope this information will help.