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Participant
May 4, 2021
Question

Estou tendo problemas para criar um novo PDF

  • May 4, 2021
  • 1 reply
  • 387 views

Quando clico em "Criar PDF" não abre uma página de criação, e sim uma página de importação de um pdf. Assinei o produto hoje, podem me ajudar? 

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1 reply

Amal.
Legend
May 6, 2021

Hi Emanoel

 

Hope you are doing well and sorry for the trouble. As described you are unable to create PDF

 

Would you mind sharing the screenshot of the import page that you get, for a better understanding.

 

I have check the Adobe account with the email you are using on this community and traced the subscription for Acrobat Premium.

 

Once you tap on the create PDF option it will open the import page with different storage location so that you can select the file you want to convert to PDF. Once you select the file it will be converted to the PDF with an option to open the PDF.

 

Hope this information will help.

 

Let us know if you are referring to something else.

 

Regards

Amal