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Thamara Couto
Participant
March 18, 2026
Answered

Eu fiz o uso do teste grátis por 7 dias, mas de imediato me cobraram. Cancelei no mesmo dia e até o momento não fizeram meu reembolso. Poderiam por gentileza fazer meu reembolso?

  • March 18, 2026
  • 1 reply
  • 29 views

Eu fiz o uso do teste grátis por 7 dias, mas de imediato me cobraram. Cancelei no mesmo dia e até o momento não fizeram meu reembolso. Poderiam por gentileza fazer meu reembolso?

    Correct answer Amal.

    ​Hi there, hope you are doing well and thanks for reaching out. I have checked your Adobe account with the Adobe ID you are using on this community and found an active plan for Acrobat Premium. Please go through the help article listed below for more information about the cancellation and refund process and policy.

    How to cancel Acrobat Mobile or Scan premium subscriptions

    ~Amal

    1 reply

    Amal.
    Amal.Correct answer
    Legend
    March 19, 2026

    ​Hi there, hope you are doing well and thanks for reaching out. I have checked your Adobe account with the Adobe ID you are using on this community and found an active plan for Acrobat Premium. Please go through the help article listed below for more information about the cancellation and refund process and policy.

    How to cancel Acrobat Mobile or Scan premium subscriptions

    ~Amal