Eu mandei um PDF de duas páginas para comprimir, e me mandaram de volta apenas 1 página

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Hi @Bruna  

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

Would you mind sharing more details about the issue you are experiencing? 

• Have you started experiencing this issue recently, or was it occuring earlier as well?

• Is it related to one file or happening with all the files that you try to compress?

• Which tool did you use to compress? (Mobile app, https://adobe.ly/4atK5UU, or Acrobat desktop?)

• What device and OS are you on?

• Was it page 1 or page 2 that went missing?

Losing a page during compression is not something that should happen, Let's walk through a few steps together and see if that works:

• Try compressing again via Adobe Acrobat online:
  Head to https://adobe.ly/4gUxeih, use the Compress PDF tool, upload your original 2-page file, and download the result. Check whether both pages are there this time.
   

• If you're using the Acrobat Reader Mobile app:
  Open the original PDF in the app > Tap "..." (More options) > Compress PDF, Once done, open the compressed file and check the page count.
   

• Clear the app cache and retry: Sometimes a corrupted cache can cause unexpected behavior during processing.
  Android: Settings > Apps > Acrobat Reader > Storage >Clear Cache
  iOS: Settings > General > iPhone Storage > Acrobat Reader > Offload App
  This frees up storage and resets the app's cache without deleting your Adobe account or cloud-saved files. Reinstall the app afterward from the App Store. Then try compressing again.

Let us know how it goes.  

~Amal