Hi @Friendly_magnificence0a25
++ Adding to Meenakshi
Our mobile app normally activates a subscription automatically. If the paid features are not available, you can restore the purchase as follows:
Open Acrobat on your phone and sign in with the same Adobe account you used to buy the subscription.
Tap your profile icon in the top-right corner, tap Subscriptions, then tap Restore purchases.
Close the app, open it again, and try the paid features.
If it still doesn’t activate, you can refresh the app:
On iPhone: go to Settings > General > iPhone Storage, select Acrobat Reader, tap Offload App, then tap Reinstall App and sign in again.
On Android: go to Settings > Apps > Acrobat Reader > Storage and tap Clear cache, then reopen the app and sign in again.
For more information, please check the steps shared in the help pages listed below:
Restore your Acrobat subscription.
Premium access issues
Let us know how it goes.
Regards,
Amal