Every time I try to use read aloud with Adobe Reader on iOS, it crashes

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Every time I try to use read aloud with Adobe Reader on iOS, it crashes. I have a full creative cloud subscription

Meenakshi NegiCorrect answer

Community Manager

Hi michel_5891,

Sorry about the trouble this issue may have caused.

It has been addressed in our new version 26.9.50 available on the App Store. Please update the application to the new version available on the App Store, reboot the device once, and check.

Let us know if you need any help.

Thanks,

Meenakshi

Meenakshi Negi

Correct answer

Community Manager

Hi michel_5891,

Sorry about the trouble this issue may have caused.

It has been addressed in our new version 26.9.50 available on the App Store. Please update the application to the new version available on the App Store, reboot the device once, and check.

Let us know if you need any help.

Thanks,

Meenakshi

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M

michel_5891Author

Participant

I have followed all the instructions about reinstalling and turning off and turning on

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Meenakshi Negi

Community Manager

Hi michel_5891,

Thank you for reaching out, and sorry to hear that you are experiencing an issue.

To help us investigate this behaviour further, please provide the following information:

A short video demonstrating the steps you are taking.

The complete version number of Acrobat you are using.

The operating system on your mobile device.

Please let us know if the issue occurs with a specific PDF or with all files.

Once we have this information, we can further assess the problem.

We look forward to your response.

Thanks,

Meenakshi

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