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Participant
August 11, 2017
Answered

Export PDF does not work! This is why I subscribed. Please help!

  • August 11, 2017
  • 1 reply
  • 602 views

Export PDF does not work! This is why I subscribed.  Please help!

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Correct answer derek lau @ adobe.com

hi feauxsheaux,

Please do the following steps to confirm if you have "Adobe Export PDF" subscription,

1. Tap red “Home” button at the upper left hand corner

2. Tap “My Account

3. In “My Account” page, tap “Sign In” to sign in to Document Cloud with Adobe ID

4. In “My Account” page, check “Adobe Export PDF” is “Subscribed” or not

If you have subscription, you should see something like below,

Thank you for your patience,

-derek

1 reply

derek lau @ adobe.comCorrect answer
Adobe Employee
August 11, 2017

hi feauxsheaux,

Please do the following steps to confirm if you have "Adobe Export PDF" subscription,

1. Tap red “Home” button at the upper left hand corner

2. Tap “My Account

3. In “My Account” page, tap “Sign In” to sign in to Document Cloud with Adobe ID

4. In “My Account” page, check “Adobe Export PDF” is “Subscribed” or not

If you have subscription, you should see something like below,

Thank you for your patience,

-derek