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Morteza32023807v7q7
Participant
Sep 1, 2023 4:02 PM UTC
Question

Extra charges

 

 

Hi, I bought one of Adobe's plans with annually payment. I paid the amount first, but every month I receive a bill for extra charge through Adobe Inc. I don't know why. Please check my account.I am looking forward your response.

 Thanks 

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Oct 1, 2023 11:39 PM UTC

    Hi @Morteza32023807v7q7,

     

    Hope you are doing well. Sorry for your experience with billing.

     

    I suggest logging on to https://account.adobe.com/plans to check for your account's active plans.

     

    If you find any plans you do not use, please go ahead with the cancellation to avoid further billing.

     

    -Souvik

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