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Participant
October 27, 2024
Question

Facturation

  • October 27, 2024
  • 1 reply
  • 228 views

Bonjour je souhaite le remboursement svp parce que j'avais résilié avant mais ça n'avait pas était pris en compte et j'ai était facturé merci 

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1 reply

Amal.
Community Manager
Community Manager
October 29, 2024

Hi there

 

I hope you're doing well.

Refund eligibility depends on both the timing of your cancellation and the specific subscription you purchased. For more details on the cancellation process and to see if you’re eligible for a refund, please refer to our help article here: Subscription Refund Eligibility.

This guide provides an in-depth look at refund policies, how to initiate a cancellation, and other helpful information to assist you in managing your subscription effectively.

 

~Amal