Fail to open

Hello @John26447287qyra 

I hope you're doing great, and sorry for the issue you're experiencing.

Could you explain what exactly is happening when you try to download the pdf?

Also, could you please help us with some details to understand the issue better:

 1. Application name and version.
 2. OS version
 3. Screenshot of the error message you're getting.

Hoping to hear from you soon.

Regards,

Krutikka