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Participant
April 9, 2025
Question

Falha do Aplicativo: fechando sozinho

  • April 9, 2025
  • 1 reply
  • 153 views

O app fecha sozinho em diversas ocasiões, no meio da leitura, me fazendo perder anotações e marcações de horas de trabalho. Não tem sido uma ferramenta de produtividade confiável.

 

Galaxy Tab S6 Lite

Android 14 One UI 6.1

Adobe Acrobat 25.3.0.38192

1 reply

creative explorer
Community Expert
Community Expert
April 18, 2025

@fernando_1475 sorry to hear this sudden crashing! I would clear the cache, history and cookies. If the issue still persists, it might also help to clear the app's data (though be aware this might remove any locally stored settings within the app, so you might need to sign in again). To do this, select "Clear data" instead of "Clear cache." Another potential workaround to improve stability is to ensure you don't have too many other memory-intensive apps running in the background simultaneously, as this could be causing the system to terminate Adobe Acrobat to free up resources. Closing unnecessary background apps before working in Adobe Acrobat might help prevent these unexpected closures.

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