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Anonymous
May 4, 2025
Answered

Fichier impossible à effacer

  • May 4, 2025
  • 1 reply
  • 217 views

Je ne peux plus effacer certains fichiers, pas tous, je ne comprends pas pourquoi. Savez-vous comment faire ?

Correct answer Amal.

Hi there

 

Hope you're doing well, and thank you for reaching out.

 

Could you please provide more details about the issue you're experiencing?  What exactly happens when you try to delete the files? If you’re seeing any error messages, it would be helpful if you could share a screenshot for better clarity.

 

Also try to logout of the application, reboot the device and relogin with the same Adobe ID and check.

 

You may also check the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference and self help

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
May 5, 2025

Hi there

 

Hope you're doing well, and thank you for reaching out.

 

Could you please provide more details about the issue you're experiencing?  What exactly happens when you try to delete the files? If you’re seeing any error messages, it would be helpful if you could share a screenshot for better clarity.

 

Also try to logout of the application, reboot the device and relogin with the same Adobe ID and check.

 

You may also check the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference and self help

 

 

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