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M
Mahsa22
Participant
July 6, 2025
Answered

File Management

  • July 6, 2025
  • 1 reply
  • 109 views

Hi. I accidentally deleted Acrobat reader on my phone. After downloading again, I noticed all my files had gone. Are there any ways to restore them all? 

Correct answer Amal.

Hi there 

 

Hope you are doing well, and sorry to hear that. 

 

Have you created a backup of the files on Adobe Document Cloud or any cloud storage? If yes, please log in to (https://adobe.ly/4nwj8op) with your Adobe credentials and go to the Document tab, and check for the files under the 'Your Documents' section.

If you haven't uploaded or backed up the documents, there isn't much that can be done to recover the missing files. 

 

Hope this information will help.

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 7, 2025

Hi there 

 

Hope you are doing well, and sorry to hear that. 

 

Have you created a backup of the files on Adobe Document Cloud or any cloud storage? If yes, please log in to (https://adobe.ly/4nwj8op) with your Adobe credentials and go to the Document tab, and check for the files under the 'Your Documents' section.

If you haven't uploaded or backed up the documents, there isn't much that can be done to recover the missing files. 

 

Hope this information will help.

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