files lost

the files that have been saved in adobe cloud documents are lost when sign in on Mac computer .

But those files are still available on mobile adobe app under cloud documents.

Feel disappointted by using adobe app , user interface is terrible .

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Community Manager

I hope you are doing well and am sorry to hear that.

Kindly verify if you are using the same Adobe ID/e-mail to log in to your Adobe Mobile Application and the Document cloud.

Meanwhile, try to use a different browser to log in to the Document Cloud and check if the files are present.

Let us know if it works out.

Thanks,

Bhupesh

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