Skip to main content
Participant
September 13, 2026
Question

Files Not Opening on Acrobat iOS

  • September 13, 2026
  • 1 reply
  • 22 views

I am using Acrobat on an iPhone running iOS 26.6.2. After updating Acrobat last week to version 26.08.01, I cannot open any PDF files with the app; when I click a file it just does nothing, no opening animation, no loading icon, nothing. If I go to iPhone Files->Open With->Acrobat, the Opening popup will appear with the loading circle, but it will just spin endlessly and not open the file (I waited for over 10 minutes). I tried restarting the phone and reinstalling the app and neither resolved the issue.

    1 reply

    Participant
    September 13, 2026

    Olá, solicitei o cancelamento, mas ainda estão descontando o valor no meu cartão de crédito