Files not syncing across devices.

Question

I uploaded a PDF to my Adobe Cloud from my laptop and was able to access it via the app on another device. Now I have made edits and changes, but those are not reflected when accessing the file via laptop or the web. It is still in the cloud and should be syncing. How can I solve this issue without losing my edits?

creative explorer · Answer

@tessrbug Weird! You can try to force the automatic sync. On your mobile device, you can pull down on the document list screen to refresh it, which often triggers a sync. If the file still isn't syncing, sign out of your Adobe account on the mobile app, and then sign back in. This will force a new connection to the cloud and a full sync of your files, including the most recent version.

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