Files pretending to be other files!

Forum|Forum|3 years ago
September 6, 2022
2 replies
520 views

Hello there

I wonder if someone can help?

iPhone/ Acrobat Reader/ Dropbox linked.

My files sometimes want to be another file. Like files that have previously been in the folder.
It's like their physical appearance is the new file but their identity/ file name is old file. I'm also preventing from editing it. They sometimes load as old file too. Confusing as well as irritating!

Thank you gratefully

Ben

UK

For example: File on right has the problem. File name is actually 'W9.6 Hyndland 3'

This topic has been closed for replies.

K

Kelly24081303bca9

Participant

idk who this is but I didn't contact support

Thank You,
Kelly Branch

K

Kritika25595267dnb0

Participating Frequently

Hello @benbenben10

I hope you're doing great.

As per my understanding, the issue you're experiencing is directly related to Dropbox and not Adobe.

If Acrobat Reader changes or creates new files, they will be saved in the local storage.

So, Adobe won't be able to help you with this.

Let us know if we can help you with anything else.

Regards,

Krutikka

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