Files resending without my authority

Hi @norman_0923

I hope this message finds you well. Thank you for reaching out to us regarding the issues you've encountered.

It is indeed unusual for scans or PDFs to be resent without your request. To assist you better, could you please provide additional details about the problem? Specifically, it would be helpful to know:

1. The version of the operating system you are using (iOS or Android).
2. The version of the Reader mobile application installed on your device.

In the meantime, please check if there are any pending updates for the app in the App Store (iOS) or Google Play Store (Android). Updating to the latest version can often resolve unexpected issues.

Additionally, I recommend logging out of the application and then logging back in. A device reboot can also help refresh the application and may resolve the problem.

Thank you for your cooperation. I look forward to your response so we can get this issue fixed.

~Amal