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Participant
February 4, 2025
Answered

Fill and sign not available please help

  • February 4, 2025
  • 1 reply
  • 460 views

I'm currently unable to fill out my documents in PDF as I had done so before. I've check through the document settings and it only shows page layouts. Such as continuous pages, single pages etc.

Correct answer Amal.

Hi there,

I hope you're doing well! Thank you for reaching out.

It looks like the document has restrictions that prevent you from using the Fill & Sign feature. If you received this file from someone else, please ask them to check the document settings and remove any password protection or restrictions for Fill & Sign. Once they do that, they can share the updated file with you.

Additional source: For future reference and self-help you may also check the  help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

Please try this and let us know if it works.

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
February 10, 2025

Hi there,

I hope you're doing well! Thank you for reaching out.

It looks like the document has restrictions that prevent you from using the Fill & Sign feature. If you received this file from someone else, please ask them to check the document settings and remove any password protection or restrictions for Fill & Sign. Once they do that, they can share the updated file with you.

Additional source: For future reference and self-help you may also check the  help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

Please try this and let us know if it works.