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C
Cubpaws
Participant
January 14, 2020
Question

Fill form and edit form functionality disappeared - iOS

  • January 14, 2020
  • 1 reply
  • 391 views

I have a DC Pro subscription and when signed in on my iPhone have previously been able to fill and edt PDF's. When I tried to do so today, the pen symbol just now 'comment'. I've signed out and back in to the Acrobat App and the it still will only allow me to comment. The subscription tab shows 'subscribed' to DC Pro. Help ! 

 

 

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
January 15, 2020

Hi Cubpaws,

 

As you have mentioned, the option "Edit PDF" and "Fill & Sign" does not appear in the application. Please ensure that the application is updated to the latest version. 

Did you check if the issue occurs with a particular PDF? Try opening the welcome PDF in the application. Check if the option still does not appear.

Share the application and OS version number installed on the device. Also, share the screenshot or the video of the issue occuring on your end. 

 

Let us know if you need any help or have any question.

 

Regards,

Meenakshi

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