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yueqi36465103a5zp
Participant
April 2, 2024
Question

Fillable pdf for sent to my email is blank

  • April 2, 2024
  • 1 reply
  • 568 views

Hi ,I recently has this issue that I filled out the pdf form and then send it to my email,but it open blank. I don't have this issue before...I tried so many ways but still not works.. I updated the APP,I restarted my iPad,I didn't open the file with other browsers. Because it was sent to my gmail,and I just click open the pdf ,it shows nothing. I even try to save it,still not works. It not happened before ,its just happening these day!!! What else can i do ?thanks

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    April 3, 2024

    Hi @yueqi36465103a5zp,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    This sounds strange and we would like to learn more for better investigation. Please share a few pieces of information:

    1. The app version of Acrobat you use (go to Profile-> About Acrobat);

    2. The OS [iOS/Android] of your device and its version;

    3. A screen recording of the issue for better understanding.

     

    Look forward to hearing from you.


    -Souvik

    Y
    yueqi36465103a5zpAuthor
    Participant
    April 4, 2024
    I tried to reply to this email, it seems not delivered. Said the recipient
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