Hi @Jovial_friendshipcd62
I hope you are doing well, and thanks for reaching out. I'm sorry for the trouble.
To help us guide you on the next steps, could you please share:
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Your device and OS version, and the Acrobat Reader app version installed.
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What happens when you try to type (for example, the keyboard does not appear, the text is not entered, or a message appears, with its exact text). A small video recording of the steps you are taking and the issue as it occurs would be very helpful.
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Whether you signed in to the app with the same account used for the subscription.
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Which tool you are using to type (for example, Fill & Sign or Add text) and whether the PDF is a form or a regular document.
Additionally for more information about the application please check the help page https://helpx.adobe.com/acrobat/mobile/get-started/faqs.html
We are here for help just need more information.
Regards,
Amal