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Participant
Dec 10, 2024 6:33 AM UTC
Answered

Forgot to cancel

Good morning 

I forgot to cancel my free trail on time. This is due to the time I subscribed to it I needed to edit some documents but that specific edit was not working.This morning I woke up to message from my banking message saying the transition from Google Adobe has been declined cause I didn't have enough money.

So I went and cancell the subscription same time.

I am wondering will I get debited when enough money enter my account.

And if so,how to prevent it cause I am broke,I won't be able to pay for that subscription.

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Amal.
Amal.Correct answer
Legend
Dec 10, 2024 2:50 PM UTC

Hi there

 

I hope this message finds you well. Thank you for reaching out to us.

 

I have reviewed the Adobe account associated with the Adobe ID you are using on this community. Upon checking, I can confirm that your Acrobat Premium subscription has already been canceled. Rest assured, no further charges will be applied to your account moving forward.

 

If you have any other questions or need further assistance feel free to contact us.

 

 

2 replies

Amal.
Amal.Correct answer
Legend
Dec 10, 2024 2:50 PM UTC

Hi there

 

I hope this message finds you well. Thank you for reaching out to us.

 

I have reviewed the Adobe account associated with the Adobe ID you are using on this community. Upon checking, I can confirm that your Acrobat Premium subscription has already been canceled. Rest assured, no further charges will be applied to your account moving forward.

 

If you have any other questions or need further assistance feel free to contact us.

 

 

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LelooooAuthor
Participant
Dec 10, 2024 3:32 PM UTC

Thank you 

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