Form fields removed when opened on iphone

Question

I've created a form for employees to fill out and it works great when they open the file on a PC; but, when they open the file on their iPhone via the Outlook app, the fillable fileds and buttons disappear. There isn't an option an "open with" option anymore so they can't open it in Acrobat Reader or Adobe Fill and Sign.  If they download the file, then open it in either of the Adobe apps, the fields still don't appear.  Any work arounds for this, or will we just have to use PCs to fill and sign forms?

Ria Tagra · Answer

Hi,

Hope you are doing well.

Sorry for the delayed response. We need a bit more information from your side. Would you mind sharing your affected file and Adobe ID via Private message to check your account and reproduce the issue? Note: This is a public forum, please do not share personal information here.

We will be waiting for your response.

Regards

Ria

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