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Participant
August 4, 2023
Answered

Form requires Acrobat Reader DC for Mac or Windows

  • August 4, 2023
  • 2 replies
  • 4934 views

I am signed in to Adobe Pro on my IPad, but am still unable to open. How do I get DC on my IPad?

Correct answer S_S

Hi @Stephanie31485311mvsv,

 

Hope you are doing well. Thank you for writing in!

 

From the description, it looks like you are trying to open a Government form or an XFA dynamic file on your device.

 

Such files have a compatibility issue on the mobile platform and require the desktop version of the application for viewing and filling.

 

If not, please share a sample file where you experience the issue for us to investigate further.

 

Look forward to hearing from you.

 

-Souvik

2 replies

Participant
October 3, 2023

What is the name of Adobe Acrobat for Mac? I have a premium subscription for my iPhone but I have been unable to access a Mac app that recognizes my premium subscription to edit PDFs.

Bernd Alheit
Community Expert
Community Expert
October 4, 2023

The premium subscription will only work on mobile devices.

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
August 16, 2023

Hi @Stephanie31485311mvsv,

 

Hope you are doing well. Thank you for writing in!

 

From the description, it looks like you are trying to open a Government form or an XFA dynamic file on your device.

 

Such files have a compatibility issue on the mobile platform and require the desktop version of the application for viewing and filling.

 

If not, please share a sample file where you experience the issue for us to investigate further.

 

Look forward to hearing from you.

 

-Souvik