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3 replies

Souvik Sadhu
Souvik Sadhu
Legend
July 26, 2022

Hello,

 

I hope you are doing well. I am sorry for your experience.

 

The first instance on the video shows the application trying to adjust to the screen orientation.

 

For the second instance showing the screen flickering, is it only with Acrobat or any other application as well.

 

I would need a few more information to investigate further:

1. The device make and model you are using;

2. The Android version you are using;

3. The application version of Acrobat you are using.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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Vee25390141xpf8Author
Participant
July 26, 2022

Hello Souvik!

As I was saying the model I am using is POCO X3 Pro, MIUI 12.5.5 and Android 11 RKQ1, with the latest Acrobat version. 

No, no other app that I used had any kind of flicker.

I did the video in 2 parts to better highlight the way the flicker occurs.

Thanks for the response, if there is anything else you need to know, just tell me.

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Souvik Sadhu
Souvik Sadhu
Legend
July 26, 2022

@Vee25390141xpf8 Hi,

 

Thank you for sharing the details. I have forwarded the information to the engineering team for them to look into it.

I would revert with any updates I get at the earliest.

 

Thanks,

Souvik.

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