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S
susie_5331
Participant
August 16, 2024
Question

Fraudulent charge

  • August 16, 2024
  • 1 reply
  • 375 views

I canceled my subscription some time ago and today I was charged a monthly fee. I went into the subscription tab as instructed and it is not there. Didn't expect it to be since I knew it was already cancelled. How do I make the charges stop and get a refund.?

This topic has been closed for replies.

1 reply

K
kerry_5580
Participant
August 16, 2024

I am getting charges and don't have any active subscription to adobe. 

S
sprinklr-integration-user
Inspiring
August 21, 2024

Hi @susie_5331

Thank you for contacting us. I appreciate you bringing this to our attention.

It seems that your concern would be best handled by our dedicated billing team, who specialize in resolving these types of issues. To ensure you receive the most accurate and efficient assistance, I recommend reaching out to them directly. You can contact them via the link (https://adobe.ly/46Qzost)

 

Regards

Amal

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