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Issyfw123
Issyfw123
Participant
February 18, 2026
Answered

Free trial

  • February 18, 2026
  • 1 reply
  • 10 views

I recently used the free trial but was not satisfied with the features, I then cancelled it but was still charged a full year subscription. I would like my plan to be cancelled and a refund issued 

    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Please go through the help page given below, for more information about the cancellation and refund process and policy

     

    ~Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 19, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Please go through the help page given below, for more information about the cancellation and refund process and policy

     

    ~Amal

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