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Participant
April 13, 2025
Answered

free trial eligibility

  • April 13, 2025
  • 1 reply
  • 197 views

I wanted to try the 7-day free trial, but it said I was not eligible. I don't understand why I wouldn't be eligible for the free trial. Anyone have any answers for me?

Correct answer jane-e

@Becceey 

 

The most common answer is that the seven day free trial can only be used once.

 

However, you posted to Acrobat Reader mobile which is free. Can you tell us what you are trying to get a seven-day free trial for? 

 

Jane

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
April 13, 2025

@Becceey 

 

The most common answer is that the seven day free trial can only be used once.

 

However, you posted to Acrobat Reader mobile which is free. Can you tell us what you are trying to get a seven-day free trial for? 

 

Jane