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Participant
Apr 13, 2025 1:01 AM UTC
Answered

free trial eligibility

I wanted to try the 7-day free trial, but it said I was not eligible. I don't understand why I wouldn't be eligible for the free trial. Anyone have any answers for me?

jane-e
jane-eCorrect answer
Community Expert
Apr 13, 2025 5:43 PM UTC

@Becceey 

 

The most common answer is that the seven day free trial can only be used once.

 

However, you posted to Acrobat Reader mobile which is free. Can you tell us what you are trying to get a seven-day free trial for? 

 

Jane

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
Apr 13, 2025 5:43 PM UTC

@Becceey 

 

The most common answer is that the seven day free trial can only be used once.

 

However, you posted to Acrobat Reader mobile which is free. Can you tell us what you are trying to get a seven-day free trial for? 

 

Jane

 

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