Free trial restore

Forum|Forum|1 year ago
August 23, 2024
1 reply
230 views

Hello, i got the free trial and i couldn't use the application on my phone. Afterwards the first month payment was taken from my bank but i don t have the premium function for the paid period. Will the amout paid be restored or i just paid and not have acces if i cancel my subscription?

iOS

This topic has been closed for replies.

jane-e

Community Expert

If you purchased from the App Store or Google Play, then you did not purchase from Adobe, and will need to contact them directly for billing issues. It sounds like you did not cancel during the trial period? Not using an app does not release you from the contract for your subscription. You have to unsubscribe.

Jane

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