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Yan_Stutz8281
Participant
January 11, 2025
Answered

Fui cobrado indevidamente

  • January 11, 2025
  • 1 reply
  • 171 views

Cancelei minha assinatura hoje, antes de seu vencimento e hoje mesmo foi cobrado em meu cartão o valor de 190 reais indevidamente, gostaria do meu estorno, pois nao irei mais ultilizar dos serviços adobe.

Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found that you have creative cloud all apps plan that is now cancelled. Our billing team would be the right one to further look into this issue and help here (https://adobe.ly/40cZSRK ) click on the dotted icon in the lower right corner to start the process.

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
January 17, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found that you have creative cloud all apps plan that is now cancelled. Our billing team would be the right one to further look into this issue and help here (https://adobe.ly/40cZSRK ) click on the dotted icon in the lower right corner to start the process.

 

 

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