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Participant
Dec 4, 2022 10:44 PM UTC
Question

Get my money back

After a free trial , and suddenly during sleeping I woke with a shocking 300 SAR billing from adopt acrobat!!!!!!!!! Give my money back 

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1 reply

Souvik Sadhu
Legend
Dec 6, 2022 12:09 AM UTC

Hello @Faisal274297090uff ,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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