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Participant
December 4, 2022
Question

Get my money back

  • December 4, 2022
  • 1 reply
  • 659 views

After a free trial , and suddenly during sleeping I woke with a shocking 300 SAR billing from adopt acrobat!!!!!!!!! Give my money back 

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
December 6, 2022

Hello @Faisal274297090uff ,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.