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Tracy A.23706929axgh
Participant
March 22, 2022
Question

Glitch on app

  • March 22, 2022
  • 1 reply
  • 480 views

I'm trying to edit a document, the app won't allow me to do so while it keeps telling me to subscribe. But, I already subscribe and pay my monthly fee. Help! 

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1 reply

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Community Manager
Chhavi GargCommunity Manager
Community Manager
March 23, 2022

@Tracy A.23706929axgh If you already have an Acrobat Premium subscription, you should be able to edit a document. However, you need to make sure that:

  • You are signed in to the account that you used to purchase the subscription. 
  • Your subscription is valid and active. See how to activate a subscription.

Let us know if you still face issues.

Thanks!

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