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Participant
July 5, 2023
Question

Gmail

  • July 5, 2023
  • 2 replies
  • 542 views
  • Gmail Account Safety 

2 replies

John T Smith
Community Expert
Community Expert
July 6, 2023

Adobe does not use gmail

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

S_S
Community Manager
Community Manager
July 5, 2023

Hi @SURAJIT30893375hbuy,

 

Hope you are doing well. Thank you for reaching out!

 

We cannot figure out the issue you are experiencing from the description.

 

Would you mind briefing us on your question for better understanding and assistance?

 

Look forward to hearing from you.

 

-Souvik