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Participant
July 8, 2022
Answered

Google pixel 3 won't open pdfs

  • July 8, 2022
  • 1 reply
  • 2119 views

My Google pixel 3 will no longer open pdfs or sites that contain them.  It used to do this automatically.  I installed Adobe pdf reader, but my phone still won't open them.  When I touch a site that contains a PDF, it seems to like it begins to open but then nothing happens.  Help🙁

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Correct answer Sylvia25176387vsxx

Hello Souvik, Thanks for your reply!  I wasn't quite able to figure out how to do what you suggested.  Some other things weren't working too well on my phone, so I went ahead and did a factory reset.  After reloading my apps, contacts, etc, my phone is now opening PDFs just fine.  Thanks again for your help and have a great day!  Sylvia

1 reply

S_S
Community Manager
Community Manager
July 8, 2022

Hello Sylvia, 

 

I hope you are doing well. I am sorry for the trouble.

 

This issue could be due to a conflict between the applications for being a default PDF reader. Please follow the below steps once:

 

1. Go to Settings > Apps > Select the default open with app > Clear defaults.

2. Once done, try to open any PDF file saved on your phone; it should show you the pop-up to select the default PDF application, select Acrobat Reader Mobile.

3. From next time onwards, you should not face any issues with opening PDF.

 

Let me know if this works.

 

Thanks,

Souvik.

Sylvia25176387vsxxAuthorCorrect answer
Participant
July 17, 2022

Hello Souvik, Thanks for your reply!  I wasn't quite able to figure out how to do what you suggested.  Some other things weren't working too well on my phone, so I went ahead and did a factory reset.  After reloading my apps, contacts, etc, my phone is now opening PDFs just fine.  Thanks again for your help and have a great day!  Sylvia

S_S
Community Manager
Community Manager
July 18, 2022

@Sylvia25176387vsxx Hi,

Thank you for taking the time letting us know that the issue is now resolved.