Google Play refund for subscription

Question

Before you give me the automated response, I already checked if I am eligible for a refund (I am), and I filled out the form:

https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=Wht7-jR7h0OUrtLBeN7O4QnZWUq_WnhKud6naF5Ol5dUQ1c1SUJSTzdLSUtTMVI3RFFOVzIzUU5KUS4u

CORRECTLY. With all data, that was on 08/10/2025, and the purchase was made on 06/10/2025, Google won't refund me and said to contact you, I even went so far to get a free trial here just to speak with your support, and your support chat said they can't refund me if it is through Google Play, I want my freaking money back, I filled out the form and never heard back from you, I will keep sending you the same form every minute, until I see the money on my account.

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble and the experience.

We have shared your request with the team internally, seeking an update. I will keep you posted as soon as we get more information.

Thanks for your patience and understanding.

~Amal

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