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Participant
April 26, 2022
Question

Having problems editing

  • April 26, 2022
  • 1 reply
  • 444 views

I have premium and once was able to edit before I accidentally deleted the app on my iPhone. Now when I try to edit, the whole page highlights and says delete. I also made the page to a Pdf and still nothing. Anyone else having this problem?

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
April 26, 2022

Hi @Telly35 

 

Hope you are doing well.

As per the issue description that you are unable to edit a PDF. Would you mind sharing a few more details to understand the issue better?

  1. OS version?
  2. Application version?
  3.  If possible, could share a video of the issue?

Make sure that the app is up to date.

 

Thanks,

Harsh

Telly35Author
Participant
April 26, 2022

I'm using 14. 5 os version and the app is updated. The app I'm using is Acrobat reader and edit 

Harsh Vardhan Pareek
Community Manager
Community Manager
May 5, 2022

Hi @Telly35 

 

Thanks for sharing the details.

Kindly check if you are following the right method to edit a PDF. Here is a help document you can refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#edit-pdf

Also, if you could share a video of the issue, that would help us understand it better.

 

Thanks,

Harsh