Skip to main content
Npetroula
Participant
April 17, 2026
Question

Hello, I don’t have an active subscription but still I got charged 44,78€ in the card. I want a refund

  • April 17, 2026
  • 1 reply
  • 9 views

I have no active subscription but yesterday I saw a charge of 44,78€ and I want a refund 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    April 17, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

     

    Please go through the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html and see the steps given works for you.

     

    Regards

    Amal